Essential
Business hours coverage · monthly health report
- Monitoring and alerting setup
- Backup verification (monthly)
- Business-day incident response
- Quarterly review
Managed Service
Managed DBA Services
We work like your own database team: we monitor, alert, respond and report. The difference — the on-call, alert fatigue and routine maintenance are on us, not you.
Scope
What we do as standard every month
Proactive monitoring
Wait statistics, disk and memory pressure, replication lag, long-running transactions and workload trends watched 24/7.
Backup & restore
Policy enforcement, regular restore tests, retention and an off-site copy. Not "being taken" — "being recoverable".
Performance upkeep
Statistics/index maintenance, catching plan regressions, monthly review of the most expensive queries.
Security & compliance
Privilege review, audit logging, encryption checks, access and retention arrangements for KVKK.
Change management
A patch and version-upgrade schedule, with maintenance windows and rollback plans.
Incident response
SLA-backed call handling, a live bridge, a workaround plus a permanent fix and a root-cause report.
Packages
Three levels by business criticality
The scope below is an example; the final SLA, database count and on-call window are set in the proposal.
Business
24/7 critical-incident coverage · a 2-week deep dive
- Everything in Essential
- 24/7 critical-incident call, target < 30 min
- Monthly performance review
- DR drill (once a year)
Mission-Critical
24/7 full coverage · dedicated team & runbook
- Everything in Business
- 24/7 for all severity levels
- Quarterly DR drills
- Capacity & cost advisory included
FAQ
Common questions
Which databases do you support?
Microsoft SQL Server, PostgreSQL, Oracle Database, MySQL/MariaDB and their cloud equivalents (Azure SQL, Amazon RDS/Aurora, Google Cloud SQL).
Do you get access to our data?
Access is least-privilege, within the scope you approve, with an audit trail. We do not copy production data; an NDA and KVKK compliance are standard.
How fast do you respond to incidents?
For critical incidents the target first response is under 30 minutes. Exact SLA values are defined in the contract based on the package you choose.
How long is the contract?
We offer month-to-month contracts. Long-term commitment earns a discount, but a binding long-term lock-in is not required.
Let us take your database's on-call
A free health check to surface the risks and quick wins in your current setup.
Get started